Online Pharmacy Privacy Policy

This Privacy Policy describes how [GMG Pharm] (hereinafter referred to as "Company", "we") collects, uses, and protects the personal data of users of the website [gmgpharm.am] and online pharmacy services.

1. Collected Personal Data

We collect and process your personal data to provide our services, including:

• Name and surname
• Contact details (phone number, email address)
• Delivery address
• Order information (list of items, prescriptions, medical information if required)
• IP address and your behavior on the website (using cookies)
• Payment details (for online payments)

2. Purpose of Data Processing

We collect and process your personal data for the following purposes:

• Processing orders and providing delivery services
• Contacting you regarding your order
• Ensuring the smooth operation of the website and improving service quality
• Conducting marketing campaigns (with your consent)
• Fulfilling legal obligations
• Protecting our rights and interests, and preventing fraud

3. Data Sharing with Third Parties

We do not share your personal data with third parties, except in the following cases:

• Delivery services and logistics partners for order delivery
• Payment systems for processing payments
• IT service providers to ensure the operation of our website
• Government authorities as required by law

All partners are obligated to maintain data confidentiality and use it solely to fulfill their obligations to you or the company.

4. Use of Cookies

Our website uses cookies to improve functionality and analyze user behavior. Cookies help us collect anonymous statistics and personalize content for users.

You can configure your browser to refuse cookies, but in that case, some features of the website may become unavailable.

5. Protection of Personal Data

We take all necessary measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using modern data protection methods such as encryption and limiting access to data to authorized personnel only.

6. Data Retention Period

Your personal data will be retained for as long as necessary to fulfill the purposes described above or for the period required by law.

7. User Rights

You have the right to:

• Access your personal data
• Correct your personal data if it is inaccurate
• Delete your personal data (if this does not contradict the law)
• Restrict the processing of your data
• Object to the processing of your data
• The right to data portability

If you have any additional questions regarding your rights, you can contact us using the contact details provided below.

8. Marketing Communications

If you have given consent to receive our marketing communications, we may send you news, special offers, and other promotional materials. You can opt out of receiving these messages at any time by using the link in the email or by contacting us.

9. Changes to the Privacy Policy

We may periodically update this Privacy Policy. All changes will be posted on this page with the date of the update. We recommend regularly reviewing the Policy to stay informed about how we protect your data.

10. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, you can contact us:

• Email: [gmgpharm@gmail.com]
• Phone: [+37498104404]
• Address: [Tigran Petrosyan 48/5]

Date of last update: [October 20, 2024]

This Privacy Policy has been developed in accordance with legal requirements to ensure the confidentiality and security of your data.